Frequently Asked Questions
Everything you need to know about our premium performance footwear and apparel.
How do I know which size to order in Ariat boots?
Most Ariat boots run true to size, but fit can vary between Western and English styles. We recommend consulting our comprehensive size chart and measuring your foot from heel to toe for the most accurate fit.
What is your return policy for worn items?
We offer a 30-day return policy for items in new, unworn condition with original packaging. If you believe your product has a manufacturing defect after use, please contact our warranty department.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How should I care for my leather boots to ensure they last?
To maintain the longevity of your leather, we recommend cleaning off dirt with a damp cloth, applying a high-quality leather conditioner regularly, and avoiding direct heat sources when drying wet boots.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Afterpay for interest-free installments.
Are Ariat products covered by a warranty?
Yes, Ariat products are guaranteed to be free from defects in workmanship and materials for one year from the original date of purchase when used under normal conditions.